Frankie
and Bennys New York Italian Restaurant - reader comments
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"I love this restaurant, the waiters are really friendly
and the decor is cosy and relaxed. I have visited
this restaurant many times before and have had no problems. The only
downside to my meal last night was that my chicken was smothered in
bbq sauce. The sauce was too sweet and sickly to
eat. Other than that you can't fault the place! P.S.
the orange chocolate profiteroles were to die for! Yum!"
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roz,
manchester - 2/10/08 (visited on weds evening) |
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"We booked a table for a family of four for 8pm (and said we
had children with us). We were sat near the bar and 6 people, obviously
the worse for drink, and who had not booked, literally begged the
waiter for a table. Unfortunately, they were sat right behind us and
their language was atrocious and they were extremely loud (using the
'F' and 'C' word throughout). We asked them politely to lower their
voices and one of their party became abusive saying we shouldn't be
out with children at that time of night and swore at me (it was 9.15
pm. and school holidays - and also a birthday treat for our 9 year
old daughter). This was in front of the waiter and we then asked for
a manager to come over and talk to the other people. The manageress
came over and said, because she hadn't heard them swear she could
not do anything about it but offered to move us! (the waiter had heard
the commotion, but did not make much of a comment - he seemed to be
afraid of the people on the other table and what their reaction would
be if he said anything to them! We declined the offer of a move to
another table and decided not to have a dessert as our daughter was
getting upset - we paid the bill and left and will not be going back
again! We have been to Frankie and Benny's in Carlisle and made very
welcome (as it is very family orientated) - we were very disappointed
and our children were very upset"
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james
gardiner, barrow-in-furness -
25/8/08 (visited on sat evening) |
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"The food was good, the waiter who took our
order and served our meal was also good. The only complaint I have,
and it spoilt our visit and we probably wont't be returning there,
was because of the waiter who was at the front of house. We had a
twenty minute wait because it was busy, the problem arose when he
showed us to our table and my daughter asked for another table to
which he replied there are none (there were two tables behind him
if he could have been bothered looking but he just had a coudn't care
less attitude). He was cleaning the table next to us at the time and
we did eventually sit there but we weren't really happy about his
attitide!"
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judith
shovelton, wigan -
17/2/08 (visited on sat afternoon) |
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"The service and quality of food is absolutely fabulous
- the food tasted exceptional. I realise this restaurant
is part of a chain, but when you walk in, sit down and tuck in you
don't actually think there is more of these restaurants. I visit Manchester
on a weekly basis to stay with friends and each time we dine at Frankie
N Bennies. Our favourites are Raspberry Daiquiris served by a young
gentleman who always makes us laugh (we have yet to find out his name!!),
then between us we usually order Paella, Manhattan Burger, Spicy Onion
Rings, with extra BBQ sauce (which is served hot and absolutely delicious)
or pizza, BBQ Chicken Lasagne or BBQ Chicken, Cheese and Bacon Melt
with fries - these are our main favourite dishes.
Since discovering this restaurant we have eaten nowhere else, it is
definitely one of the best in Manchester and we eat
out a lot because we can never be bothered to cook!! As for the staff;
we are usually greeted by friendly waiters/waitresses
who immediately inform you of free tables. As it is usually very busy
on a Saturday afternoon we are told there will be a wait usually a
min 30-40 mins which we don't mind so we sit at the bar for a cocktail
we have never yet waited that long for a table, the longest being
10 mins. We then get shown to a table and given our menu's, it doesnt
take long for the waiter to realise we are ready to order and is over
immediately and is very confident and polite. We have never yet waited
longer than 15 mins for our dinner which is fine as you can have a
little chat and drink while you're waiting. When the food arrives
everybody's meals come one after another. We have never experienced
any delays or mistakes on the order, once the meal is finished our
tables are cleared not long after and are given a few minutes until
they return to ask if we would like dessert, we are usually too full
for this but with Christmas coming up I m sure we'll allow for a few
more calories! So between myself and my friends we would like to state
that we are very impressed with this restaurant and
will be returning at every possibility in the future!"
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claire
murphy, cumbria -
4/12/07 (visited on sat afternoon) |
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